About Us

John Keells BPO is a John Keells Holdings PLC company that provides front, mid and back office support for small to medium enterprises as well as global companies.

We’re known for combining process execution excellence, flexible and creative client partnership models, business transformation capabilities, and cost effective high quality services to support our clients.

Our company is guided by the belief that business process outsourcing needs to provide tangible value for the client. We fulfill this commitment by hiring and grooming exceptional talent, devoting ourselves to superior execution, and consistently providing innovative solutions that surpass our clients’ expectations. Simply put, we provide the best client experience in the BPO industry.

We focus on providing clients with value-added end-to-end Customer Lifecycle Management Services as well as knowledge-intensive Back Office Services spanning a range of industry verticals including telecommunications, travel and airlines, and banking and financial services.

Our growth strategy includes both organic and inorganic initiatives and our team aggressively explores partnerships with new clients, consultants, and IT & BPO service providers throughout North America and the Asia-Pacific region.